I'd certainly consider a "major loss" of your customer data, not just once mind you, and on top of that admitting to having an "unstable" product certainly very "problem riddled" for a data analytics company that people put their trust into. Those are MAJOR issues that should not happen if you really cared about your work and were't so ready to give up at a moment's notice as this reads.

I understand YOU may not have a problem taking a risk that the owner may just decide to "give themselves permission" to walk away at any time as if it were nothing, but do you work for a large enterprise looking to dedicate lots of money and effort into a platform like this? If I were, I'd definitely be heading to their competitors right now after reading something like this. If I were a competitor, I'd be marketing to this and headhunting their best talent using this to demonstrate how easily it could all fold up on them at any time.

There are many others, especially current customers and even employees, that would almost certainly interpret this company's blog post as very disconcerting at the very least. Mostly because of the ease with which the owner seems to be able to just give up, walk away and accept complete failure along with rationalizing their selling of a self-admitted "unstable" product and justifying the "major" loss of customer data by saying they "give themselves permission" for these things to happen, apparently quite regularly.

Using their own words, not mine, it seems to fit that "problem riddled" description quite well.