I don't think it's going to kill the patient having a choice of only Facebook and WhatsApp to talk to each other without paying for minutes or SMS. Or indeed enhance their freedom of choice when they decide to stick to SMS because it's good enough and cheaper than the internet.
I started using AOL when its walled garden tried (not unconvincingly at the time) to pass itself off as the entire internet. 15 years later I can't even remember the last time I visited a core AOL property.
I started using AOL when its walled garden tried (not unconvincingly at the time) to pass itself off as the entire internet. 15 years later I can't even remember the last time I visited a core AOL property.