It is. Unfortunately the call center rep was clueless and meant 0.1 EUR, so 100 EUR/GB. Let me tell you, that was one frustrating discussion. I don't know why people are having such difficulties with decimals...

Only for reasonably numerate folks.

See http://verizonmath.blogspot.com/2006/12/verizon-doesnt-know-... for a related horror story (Verizon and USA, but the basic point holds - you should understand what they really mean, and logic/reason holds no relevance!)

Tell me about it. My conversation was:

"Hello, could you tell me how much overage costs per MB?"

"The rates are very low, 0.10 eurocents."

"0.10 eurocents? Are you sure it's not 0.10 euros?"

"No, it's 0.10 eurocents."

"So 10 MB is one cent?"

"No, one euro."

"So it is 0.10 euro."

"No, 0.10 cents. Let's say 0.1 cents, for convenience."

"Okay, if it's 0.1 cents per MB, so 10 MB is 1 cent."

"No, 1 euro."

"But how can this be? 1 cent is already 0.01 euro, so 0.1 cents is 0.001 euro."

"Look, the rate is 0.10 eurocents. If you can't understand this, 10 MB is 1 euro."

"Okay, thanks. click"