I have been with Slicehost for a few years. Last year, while I was on my honeymoon, away from good connectivity, without my primary machine with me (I only had my iPad and iPhone), I got an email to tell me that my slices are making excessive DNS resolutions on their DNS servers. They were blocked from their DNS servers. I asked if they could give me access for a few days. No.
In the end I stayed with them because the inertia was big enough that I was lazy to migrate from them. They certainly did no wrong to reject my request. But I shall remember having to spend the last few hours of the day before evening frowning on the train and working immediately after checking in at the hotel. I could have been made a more loyal customer.
This event is enough to push me over the edge. I shall look into migrating to Linode this weekend. (I have already given them a go several times the past year).
In the end I stayed with them because the inertia was big enough that I was lazy to migrate from them. They certainly did no wrong to reject my request. But I shall remember having to spend the last few hours of the day before evening frowning on the train and working immediately after checking in at the hotel. I could have been made a more loyal customer.
This event is enough to push me over the edge. I shall look into migrating to Linode this weekend. (I have already given them a go several times the past year).