> It has been adopted by the French civil service, several German states, and the German armed forces. In a previous post I saw someone saying that American Airlines was looking at adopting Matrix for their employees.
Do you really think "but enterprise organizations don't mind running it" is a great argument? By that measure, JIRA is also perfect software :D
I know plenty of places running their own Matrix servers, and while it's certainly not unusable (proven by the fact that they keep running it), it's a common refrain among their admins that Synapse is one of the more annoying pieces of software they run in their infrastructure. That's not "bikeshedding", but operational experience, which has an impact on if it's recommended or not. See also the ... varying ... quality of matrix's bridges to other ecosystems, even the ones that are provided officially by the Matrix project. So yes, there are actual issues with Synapse performance - "rewrite it in Rust!!111" is of course not necessarily the correct response :D
Do you really think "but enterprise organizations don't mind running it" is a great argument? By that measure, JIRA is also perfect software :D
I know plenty of places running their own Matrix servers, and while it's certainly not unusable (proven by the fact that they keep running it), it's a common refrain among their admins that Synapse is one of the more annoying pieces of software they run in their infrastructure. That's not "bikeshedding", but operational experience, which has an impact on if it's recommended or not. See also the ... varying ... quality of matrix's bridges to other ecosystems, even the ones that are provided officially by the Matrix project. So yes, there are actual issues with Synapse performance - "rewrite it in Rust!!111" is of course not necessarily the correct response :D