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bell-cot
on July 7, 2023
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Customers don't want chat bots
Yes, - but there are no bragging rights, promotions, or other rewards for the team/manager who put clear, useful HTML forms into production.
AnimalMuppet
on July 7, 2023
[–]
Depends on the management above them. (And maybe depends on the spin: "We introduced a clear HTML form that reduced customer loathing by 30%...")
bell-cot
on July 7, 2023
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Point. (And LOL on your "loathing" quip!)
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