> It probably didn't take an ace detective to figure out what was going on, given that both software and hardware leave behind pretty damning evidence

How did they do that in the case of hardware? Similarly to CAPTCHA, when checked if mouse movements are unnatural?

That is embarrassing for WF, they shouldn't be proclaiming their wealth managers "Aren't working"

You mean the people working to put rich people's money to work, used a new tool you don't like, so you fired them?

The real story is that they were measuring employee work by counting key presses.

great way to optimize for retaining incompetent busy-bodies.

"let's not focus on retaining efficient, smart workers, but instead focus on people who take 40 hours to do something that should only take 15!" /s