At the doctor's office I'll just ask for paper if there is no real website. Apps freaking suck. I probably won't be able to do this forever though. Example of enshitification #456249
I just leave restaurants that have gone to the online-only menu. It's usually an indicator that there are other terrible cuts in service and quality going on as well.
I leave because I go to a restaurant to enjoy a meal with my family and friends and to connect. Forcing everyone to stare at their phones for the first five minutes is a bad start.
I’ve thought of this - if there’s no paper menu available, to avoid tracking, I always just search for the restaurant and navigate to the menu from their webpage rather than using a QR code.
I ask the waiter what’s good, and usually end up going back forth a few times. It’s not as efficient, but it keeps me from reaching for my phone, which is covered in germs.
Tell them you can't use your phone for whatever reason, and then ask them to just tell you what they have. I think enough people must have done this already because I've seen paper menus return in many places.
(This fall under the general pattern of "make it their pain")
There's a restaurant my parents take me to when I come to visit that requires you to scan a QR code to get to a website and then order and pay for your food on your phone. You are prompted to provide a tip up front before anybody has even done anything. Then when the food's ready your phone alerts you, and you have to get up and grab the food from a shelf outside the kitchen. So if you do tip, you end up tipping... the management, I suppose.
It's just about the most cynical dining experience I've ever had the misfortune of enduring.
I've seen this trend regressing where I live, most restaurants I go to have done away with the QR codes (unless it's a brewery/distillery kind of establishment).
"Online menus" are fine; they allow quick updates without requiring the restaurant to re-print menus, and allow for just one copy/version of the menu to be used everywhere.
But then they should also display them publicly outside/inside, and/or have a bunch of tablets ready for visitors to use.