No platform is perfect but I'd argue that desktop Linux still has far more many rough edges to contend with when something goes wrong. There are way too many problems for which "well just open the terminal and..." is the only solution.
The Windows equivalent solution is "open the registry editor and...", or worse, there isn't one, because the first person to fix it is going to need some technical competence and 36 hours if they have access to the source code, but if it's open source someone does it and posts the solution on the internet, whereas it would take a thousand hours without the source code, and then it's just an unresolved question on the Microsoft site with several other users saying "did anyone find a solution?" and no one saying yes. Or worse even still, you get a list of 50 wrong solutions none of which actually work because Microsoft doesn't want it fixed and keeps breaking it on purpose every time someone posts a workaround.
Meanwhile when the Linux solution is to open the terminal and type the thing, and you open the terminal and type the thing, it actually fixes the problem.
