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Yeah, in this specific case, it seems somewhat justified, but I'm really not sure how I feel about a car that logs that much.

Even though I use web apps that can log everything including mouse movement, something about such logging in the physical world still puts me off big time...



Would you feel better about an option that let you disable internal logging on the condition that your service/maintenance costs were raised substantially? The purpose seems to be to make diagnostic work easier, after all.


My Dad is a mechanic and I can tell you this would be a god-send for troubleshooting. However, as a private person, I have a lot of trouble with other people knowing my habits and who I visit when and where. Docs and Dentists take an oath not to tell for a reason. Mechanics and engineers do not. Also, an increased price is not acceptable. The default should stay the same, the increased logging should come at a premium if anything.


"Also, an increased price is not acceptable. The default should stay the same, the increased logging should come at a premium if anything."

I think BHSPitMonkey meant that if they didn't log in general, maintenance costs would be higher and the costumers would pay for it in one way or another.


Good point actually. They would be higher one way or another. Labor is the major expense in repair and it is billed by the hour. Hmmmm....


I don't know what they specifically log, but if they don't log car location, I'm not sure what "value" from a personal privacy standpoint, they would gain in knowing you open your doors 3 times before sitting down. Other than that you're OCD I guess :S. If they track location, then that changes my entire opinion. That's a trickier subject to handle.


Well, the timing of opening/closing of doors might be able to give you a radius from work to home. But since most repair shops know this to bill you, thats mute. If it logged when, then they would know your routine, but they could guess that anyways. Yeah, it's a bit paranoid, and logging it is less harmful than real time updating and tracking. Still, some of the guys that my dad worked with would not by ANY means be considered trustworthy people.


I would feel better about an option that encrypted all internal logging, and left me in charge of the key, so that I could give read-only access to the service technician, and then revoke it after the car was good.

But that's hard to do in a consumer UI.


Put the key in the actual key (or key fob, in the case of Tesla). Service technicians could use a "valet+" key that would get them access to everything except those protected logs, or read only access to the logs. If the customer were so inclined, they could volunteer the key+key to the technicians.

The key+key would be tamper resistant so that revoking credentials after getting your car serviced would be less necessary; just make sure they give you that key back.


Your phone is capable of logging a lot more than your car would.

Most people keep their phone in their nearly all day, even when they are supposed to be in the privacy of their bathroom.


I also feel like they could have deduced they needed to put the tape on the fuse without the logs. If they keep repeatedly fixing what seems like a problem that shouldn't be happening it would seem to make sense to take that precaution without having access to such logs.


It is a surprise that people accept such extensive logging. I hope Tesla is keeping the information safe (does the information leave the car? Or is it only accessed by technicians working on the car?)

I remember when people would be very angry about software that "phoned home".


Assuming they don't track your physical location, what's the issue here? What element of interaction do you have with your vehicle that would give you cause for concern if it were tracked? How often and when doors are opened and closed? Average speed? Average distance travelled per trip? Power consumption? Physical interactions with mechanical and electrical components within the vehicle?

In all honesty, I can't think of a single thing other than physical location that I would require privacy for when it comes to owning and operating the type of car Tesla produces.


"Our logs show the passenger door opening at 3:00 am on April 7, 2014, and the added weight is consistent with an adult female passenger. Wasn't that when your wife was away on business?"


Hardware analytics, folks. This is fairly new territory. Really interesting to see the reactions.


Also, your phone is potentially tracking your location right now.

Maybe not yours, personally, but in general.




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