If utility computing is to is be taken seriously, then it has to institute the same kind of discipline that we see occurring in the airline industry. Recent examples come to mind: pilot letting songstress hold the wheels and wearing the pilots cap - fired. Airline executive overruling pilot over macadamia nuts - million dollar fine.
If we wish for a future where cloud computing will be considered reliable enough for air traffic control systems, then management of these infrastructure requires a level of dedication and commitment to process and training.
Failover zones need to be isolated not only physically, but also from command and control. A lone engineer should not have sufficient authority or capability to operationally control more than one zone. It is extremely unnerving for enterprises to see that a significant infrastructure like Azure has a root account which can take down the whole of Azure.
If we wish for a future where cloud computing will be considered reliable enough for air traffic control systems, then management of these infrastructure requires a level of dedication and commitment to process and training.
Failover zones need to be isolated not only physically, but also from command and control. A lone engineer should not have sufficient authority or capability to operationally control more than one zone. It is extremely unnerving for enterprises to see that a significant infrastructure like Azure has a root account which can take down the whole of Azure.